Merchant Services for Hospitality
Discover Gorilla Pay’s merchant services for hospitality
Merchant Services for Hospitality
Payments That Work as Hard as Your Team
The hospitality world never stops. From restaurants and cafés to hotels and bars, customers expect fast, reliable payments at every touchpoint. The last thing you need is a clunky system, hidden fees, or a contract that ties you down for years.
That’s why Gorilla Pay designed merchant services for hospitality that keep things simple. No leases, no tricks, no monkey business, just fair, flexible solutions that let you focus on serving your guests.
Why Merchant Services Matter in Hospitality
Your customers don’t just judge your food, drinks, or rooms, they judge the entire experience. And that includes how easy it is to pay.
Slow card machines, unexpected declines, or limited payment options can leave a bad impression. But with Gorilla Pay’s merchant services for hospitality, you get:
Fast transactions
to keep queues moving
Portable terminals
for table service or mobile checkouts
Multiple payment options
chip & PIN, contactless, mobile wallets
Transparent pricing
with no nasty surprises, no authorisation fees
Rolling 30-day contracts
so you’re never trapped
Because great service doesn’t stop when the bill arrives.
Hospitality Businesses We Support
Our flexible payment solutions are trusted across the hospitality sector, including:
- Restaurants & Cafés – Take payments at the table or counter with ease.
- Hotels – Manage check-in, check-out, and extras with secure transactions.
- Bars & Pubs – Serve drinks faster with speedy, reliable payments.
- Takeaways & Food Delivery – Accept card payments on the go.
- Event Venues – Handle large volumes of transactions smoothly.
Wherever your guests are, our merchant services for hospitality make payments effortless.
Features of Gorilla Pay’s Hospitality Solutions
When you choose Gorilla Pay, you get more than just a card machine. Our solutions come packed with features to make life easier for your team and your customers:
- Mobile checkout – Perfect for table service or outdoor dining.
- Integrated POS options – Seamless order management.
- Real-time reporting – Track sales and trends effortlessly.
- Reliable uptime – Payments that never let you down.
- UK-based technical support – Help whenever you need it.
Whether you’re running a small café or a busy hotel, our systems scale with your business.
Benefits of Choosing Gorilla Pay
Hospitality is fast-paced, and your merchant services should never slow you down. Here’s why businesses choose Gorilla Pay:
- Customer delight – Fast, secure payments keep guests happy.
- Flexibility – Seasonal business? Simply return your terminal in quiet periods.
- Fair pricing – No PCI DSS charges, no portal fees, no authorisation fees, no minimum service charges.
- Risk-free trial – Try us for 60 days with the Gorilla Pay Pledge.
- Trusted provider – Over 2,000 UK businesses already rely on us.
We make it easier for you to focus on service, not paperwork.
Backed by the Gorilla Pay Pledge
We don’t just promise fair merchant services — we guarantee them.
If you’re not 100% satisfied within your first 60 days, simply return the equipment and we’ll refund your membership charge in full. After that, you can leave anytime with no penalties.
Does this mean we take a risk? Yes.
Does it worry us? No.
Because our deals are so good, hardly anyone ever leaves.
That’s the Gorilla Pay difference.
Who Our Hospitality Solutions Are For
Our merchant services for hospitality are ideal for:
- Independent cafés and restaurants
- Family-run hotels and B&Bs
- Busy pubs and nightclubs
- Fast-moving takeaway businesses
- Large hospitality groups and franchises
If you serve customers, we’ll help you serve payments too.
The Gorilla Pay Difference
Traditional providers often tie hospitality businesses into long leases, charge inflated rates for card-not-present transactions, or sneak in monthly fees you never agreed to.
At Gorilla Pay, we say no to all that — and we go one step further with zero authorisation charges across all our payment solutions.
Our merchant services for hospitality are:
- Transparent – Clear pricing, no authorisation fees, no jargon.
- Flexible – 30-day rolling agreements with no penalties.
- Fair – Small cafés get the same great deal as large hotel chains.
- Risk-free – Backed by the Gorilla Pay Pledge.
Low transaction fees at high volumes mean real savings for hospitality venues. For example, a small pub or shop with four terminals taking around £50,000 a month (average £30 per transaction, roughly 1,666 transactions) would save around £90 every month compared with typical competitors.
That’s why our customers call us refreshingly honest in an industry full of smoke and mirrors.
Get in Touch
Ready to Upgrade Your Hospitality Payments?
Hospitality is all about creating memorable experiences. Don’t let outdated or unfair payment systems ruin yours.
With Gorilla Pay, you’ll get:
- Transparent pricing
- Flexible contracts
- Secure, reliable technology
- Support from a team that has your back
- No authorisation fees.
Get in touch today to set up your merchant services for hospitality.
Gorilla Pay – It’s a jungle out there, but we’ll help you serve it better.
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Support and Guidance
Frequently Asked Questions
What merchant services are suitable for hospitality businesses?
Hospitality businesses need payment solutions that can keep up with busy service periods and different ways of taking payments. Gorilla Pay supports restaurants, cafés, hotels, pubs, bars, takeaways, event venues and other hospitality businesses with flexible payment solutions.
Can I take card payments at the table?
Yes. Portable card terminals and mobile checkout options allow staff to take payments directly at the table, making them particularly useful for restaurants, cafés, pubs and outdoor dining areas.
What payment methods can customers use?
Gorilla Pay supports commonly used payment methods including chip and PIN, contactless payments and mobile wallets, giving customers convenient ways to settle their bill.
Are Gorilla Pay card machines suitable for busy pubs and bars?
Yes. Gorilla Pay’s hospitality solutions are designed for fast-moving environments such as pubs, bars and nightclubs, where quick and reliable transactions can help keep queues moving during busy periods.
Can hospitality payment systems integrate with a POS system?
Gorilla Pay offers integrated POS options that can support more seamless order management alongside payment processing. The exact setup required will depend on the systems already used by your business.
Can I track hospitality sales and transactions?
Yes. Gorilla Pay’s hospitality solutions include real-time reporting, allowing businesses to monitor sales and identify trends more easily.
Are the payment solutions suitable for seasonal hospitality businesses?
Yes. Gorilla Pay offers flexible 30-day rolling agreements, and seasonal businesses can return their terminal during quieter periods rather than remaining tied into a long-term arrangement.
What fees should hospitality businesses consider when choosing a payment provider?
It is important to look beyond the headline transaction rate and check for additional costs. Gorilla Pay states that its hospitality solutions have no PCI DSS charges, portal fees, authorisation fees or minimum service charges.
Can Gorilla Pay support different types and sizes of hospitality business?
Yes. Gorilla Pay supports businesses ranging from independent cafés and restaurants to hotels, takeaways, pubs, nightclubs, hospitality groups and franchises. Its payment solutions are designed to scale with the needs of the business.
What happens if I need help with my card machine?
Gorilla Pay provides UK-based technical support for its hospitality payment solutions, giving businesses access to assistance if they experience problems with their payment setup or equipment.